CONTACT INFORMATION

Last updated: March 2026

FIXD is a brand of:

Nomos Lab

Via Fabio Casartelli, 2

42122 Reggio Emilia (RE), Italy

VAT number: IT01544030297

REA: RE‑351191

PEC: nomoslab@pec.it

Customer support

For any questions about orders, products, shipping, returns or subscriptions:

Email: support@fixdskin.com

We respond within 24 hours on business days (Monday to Friday). Emails received on weekends and public holidays are handled on the next business day.

Formal complaints

For official communications and formal complaints:

PEC: nomoslab@pec.it

Online Dispute Resolution (ODR)

Pursuant to EU Regulation 524/2013, in case of a dispute you can use the European Commission’s ODR platform: https://ec.europa.eu/consumers/odr